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Manage a Diverse Service Environment*

Who Should Attend The Course

New entrants and existing practitioners performing roles in kitchens, rooms divisions, F&B service or human resource

Delivery/Duration


Delivery
Home Based Learning

Duration
32 Hours

Content


  • The Multiple Dimensions of Diversity
  • What’s In It For You: Why Diversity Management Matters in Business
  • Cross-cultural Communication
  • Managing Culturally Diverse Teams

Training Schedule1:  

Sessions:

Day

Start Time

End Time

1

9am

6pm

2

9am

6pm

3

9am

6pm

4

9am

6pm

Run Dates:

Intake

Start Date

End Date

1

12 Apr 21

15 Apr 21

2

17 May 21

20 May 21

3

14 Jun 21

17 Jun 21

Course Fee2:  

Course Fee b/4 GST

Enhanced Course Fee Support

Nett Course Fee Payable after GST

S$600.00

S$540.00

S$64.20

 

*WSQ Qualification

  1. Class commencement is subjected to minimum class size. Sat, Sun and public holidays are excluded, where applicable.
  2. Enhanced course fee support by SSG at 90% is applicable to Singaporeans and Singapore Permanent Residents.