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Coach for Service Performance*

Who Should Attend The Course

Learning and development staff, Line supervisors, HR staff

Delivery/Duration


Delivery
Home Based Learning

Duration
32 Hours

Content


  • Recognise the Role of a Coach in Coaching for Service Performance
  • Prepare Coaching Plan for Individuals to Address Service Performance Issues
  • Demonstrate the Use of Coaching Techniques to Address Service Performance Issues
  • Monitor Progress of Individual for Improvements in Service Performance

Training Schedule1:  

Sessions:

Day

Start Time

End Time

1

9am

6pm

2

9am

6pm

3

9am

6pm

4

9am

6pm

Run Dates:

Intake

Start Date

End Date

1

7 Jun 21

10 Jun 21

Course Fee2:  

Full Course Fee b/4 GST

Enhanced Course Fee Support

Nett Course Fee Payable after GST

S$600.00

S$540.00

S$64.20

*WSQ Qualification

  1. Class commencement is subjected to minimum class size. Sat, Sun and public holidays are excluded, where applicable.
  2. Enhanced course fee support by SSG at 90% is applicable to Singaporeans and Singapore Permanent Residents.